Legal
Last updated September 2026.
When you request a reservation, we collect the information you provide: your name, email address, phone number, pickup and destination addresses, travel dates and times, passenger count, and flight details where relevant. For corporate accounts we also collect a billing contact and company name.
Our website collects standard technical information automatically, including IP address, browser type, and pages visited, through our hosting provider's server logs.
Reservation information is used to provide the service you requested: confirming your booking, tracking your flight, arriving at the correct address, and invoicing. We may contact you about an existing reservation by phone, text, or email.
We do not sell, rent, or trade your personal information to third parties. We do not send marketing email unless you have specifically asked to receive it.
We share information only where necessary to operate: our payment processor to complete a transaction, our email provider to communicate with you, and our website host. Each receives only what is required for that function.
We may disclose information where required by law, or where necessary to protect the safety of a person.
We treat your travel details as confidential. Passenger identities, destinations, and anything discussed in the vehicle are not shared, published, or used in marketing. We do not name clients without written permission.
Reservation and billing records are retained as long as needed for business and tax purposes. You may request deletion of your information by emailing support@blacklineatx.com, subject to records we are required to keep.
This website uses minimal cookies, limited to what is required for the site to function. We do not run advertising trackers on this site.
You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting support@blacklineatx.com.
Blackline ATX LLC, Austin, Texas. support@blacklineatx.com · (512) 508-4734